More on this story: http://www.communitycare.co.uk/2015/06/05/taking-naval-approach-culture-change/ “Achieving culture change is more about getting managers to change the way they behave rather than frontline social workers. This is never an easy task, but lessons can be learnt from the Australian Navy. In 2011 it was ordered to improve leadership at every level following reports detailing inefficient and…
I am interested in the coaching possibilities opened up by Winslade and Monk’s mediation technique of “double listening”. Drawing on the work of Michael White, they make note of the “absent but implicit” story of hope that sits alongside the voicing of a story of conflict: “Mediators can give this story of hope for something…
David Abrams. 1996. The Spell of the Sensuous. New York: Vintage Books. Les Back. 2007. The Art of Listening. Oxford: Berg. Marc Ian Barasch. 2005. Field Notes on the Compassionate Life: A Search for the Soul of Kindness. New York: Rodale. Bernard M. Bass. 1995. “Theory of Transformational Leadership Redux.” Leadership Quarterly 6(4), 463-478. Gregory Bateson. 1973. Steps to an Ecology…