For an organisation to achieve what it sets out to achieve it is crucial to foster a strong, healthy, and culturally sustainable organisational environment. When resilience, engagement, productivity, and improvement are the outcomes promised by culture change, it is easy to say that culture change is needed. Working out what this means in practice is…
At Hummingbird, there are eight First Principles of Culture Change which provide the dynamic bedrock upon which all else builds: 1. Hereness: To understand the dynamic patterns within a situation, it is important to acknowledge your own place within those dynamics. Grounding yourself in “being here” is a crucial starting point. 2. Withness: It is impossible to make true…
The full text and audio of my keynote address at the Enhancing Practice 14 healthcare conference for Practice Development in Toronto is now available at: http://anthonymccann.wordpress.com/2014/09/27/the-heart-of-care-changing-the-cultural-climate-equation/